Privacy Policy Commitment

Your trust matters—learn how we protect and use your information

Introduction to Privacy

This Privacy Policy explains how your personal information is collected, used, and protected when you access our AI-driven automated trade recommendation platform. Our practices comply with Canadian data protection laws.

We encourage you to read this Privacy Policy carefully so you are informed about your rights, what data we collect, and how your data is managed. We are committed to ensuring your privacy at all times.

Information We Collect

We collect personal and usage information when you register, use our features, or interact with our communications. Collection methods include account registration, cookies, and analytics tools.

Directly Provided Information

  • Name and contact details when registering
  • Preferences or settings you customize
  • Support requests or queries you submit
  • Feedback, reviews, or surveys you complete
  • Communications through email or live chat

Data Collected Automatically

  • Usage logs and platform interactions
  • Technical device identifiers and browser data
  • IP address and location inferred by system
  • Cookies for session management
  • Performance analytics for service improvement

How We Use Your Data

Data is used to operate, maintain, and enhance the automated recommendation system, personalize alerts, and support technical operations.

  • Account authentication and user access
  • Sending notification alerts you select
  • Improving platform performance and security
  • Responding to technical queries or feedback
  • Complying with applicable legal requirements
  • Managing and storing communication history
  • Analyzing aggregate usage for system enhancements

Our Pledge: We do not sell user personal information. Your privacy and security are core values, and we actively maintain strict standards for protection.

When We Share Information

Your information is only shared with service providers who help us operate our platform and comply with the law. We never share for marketing purposes without your consent.

Service Providers

Third-party vendors may process information for hosting, analytics, communications, or technical support—all under strict confidentiality requirements.

Legal Requirements

We may disclose information if required by law, regulation, or legal process.

Anonymous Statistics

Aggregate, non-identifiable data may be used for research or service improvement.

Your Rights and Choices

You have rights to access, correct, delete, and control your personal data. Contact us for any privacy requests or questions.

  • You can request access to your personal information.
  • You may correct or update your account data.
  • Request deletion of your account and personal data.
  • Request your data in a portable format.
  • Object to or limit certain uses of your data.
  • Request restrictions on processing activities.

Reach out via our contact page to manage your data preferences or submit privacy-related requests.

How We Protect Your Data

Security is maintained through technical and organizational safeguards. Your information is encrypted and monitored for unauthorized access.

Technical Security

  • End-to-end platform encryption protocols
  • Regular vulnerability and risk assessments
  • Multi-factor authentication for admin access
  • Routine data backup and restoration testing

Organizational Safeguards

  • Staff privacy and security training
  • Restricted access to sensitive data
  • Ongoing compliance monitoring
  • Incident response and reporting procedures

Data Retention and Deletion

Information is only kept as long as necessary to support platform operations, comply with regulations, or resolve legal disputes.

  • Kept for as long as the account remains active
  • Usage logs kept in aggregate for analysis
  • Messages stored for technical support follow-up
  • Transaction records kept for compliance
  • Preferences retained only if consented by you

You can request deletion at any time via our contact information.

International Data Transfers

Where relevant, information may be processed by vendors outside Canada under strict agreements and lawful safeguards.

  • Standard contractual clauses for protection
  • Vendor privacy certifications reviewed
  • Transfers only when operationally necessary
  • User consent required for selected activities

How We Use Cookies

Cookies allow us to manage user sessions, personalize experiences, and analyze service performance. Visit our Cookie Policy for full details.

Types of Cookies Used

  • Mandatory for secure platform functionality
  • Monitor effectiveness of features and pages
  • Remember your settings and preferences
  • Support communication and login processes

You can control cookie preferences in your browser or through platform settings.

Policy Changes or Updates

We update this Privacy Policy as needed to reflect changes to our practices or relevant laws. Check regularly for the most current version.

  • New policy versions posted on our website
  • Notices sent via registered email if applicable
  • Revision date displayed at top of policy
  • Contact provided for user questions

Significant changes will be clearly communicated.

Contact Details for Privacy

Contact us for any privacy questions, requests, or complaints.

Zenarithlovo

1460 The Queensway, Etobicoke, ON M8Z 1S7 Canada

Phone: +1-828-499-6629

Email: content@zenarithlovo.com

Policy last updated December 23, 2025

Effective as of December 23, 2025